HUBTOOL INC. ("we," "our," or "us") is committed to ensuring customer satisfaction with our Custom Computer Programming Services (NAICS Code: 541511). This Refund Policy outlines the terms and conditions under which refunds may be issued.
Eligibility for Refunds
Refunds may be issued under the following circumstances:
Service Cancellation: If you cancel a service within [Insert Number] days of purchase and no work has been started, you may be eligible for a full refund.
Unsatisfactory Service: If the delivered service does not meet the agreed-upon specifications, you may request a partial or full refund.
Technical Issues: If technical issues prevent the delivery of the service, a refund may be issued.
Non-Refundable Situations
Refunds will not be issued in the following cases:
Work Already Started: If work has already begun on your project, no refund will be issued.
Change of Mind: Refunds are not available if you simply change your mind after purchasing a service.
Third-Party Costs: Any costs incurred by third-party services (e.g., hosting, software licenses) are non-refundable.
How to Request a Refund
To request a refund, please contact us at [Insert Contact Email] with the following information:
Your name and contact details.
The order or transaction number.
A detailed explanation of the reason for the refund request.
Refund Processing
Once your refund request is received and approved, we will process the refund within [Insert Number] business days. Refunds will be issued to the original payment method used for the purchase.
Disputes
If you are dissatisfied with the resolution of your refund request, you may escalate the issue by contacting us at [Insert Contact Email]. We will work with you to reach a fair resolution.
Changes to This Refund Policy
We may update this Refund Policy from time to time. The revised version will be effective when posted.
Contact Us
If you have questions or concerns about this Refund Policy, please contact us at:
HUBTOOL INC.
17350 State Hwy 249, Ste 220 #27342
Houston, Texas 77064
Email: [email protected]
